FAQ

Frequently asked questions about our battery solutions.

FAQ

Frequently Ask Questions

We know the importance of maintaining the consistency of each cell in the battery pack, so we will match and balance all cells to ensure that the internal resistance, voltage and capacity of cells are completely matched and balanced before delivery. This process is very necessary.

Yes ,we can provide the battery with the Bus-bar connector and screws according to the version you want.

Yes,Individual pricing for large scale projects and wholesale demands is available.

Yes, we provide grade A brand new cells with original factory test report.

Absolutely. We offer lifetime technical support for all our products through email, phone, and online chat during business hours.

We offer a standard 24 month warranty on all our products, covering manufacturing defects. Extended warranty options are available for specific product lines.

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